Our order fulfillment staff will be out of the office from June 23rd
through July 17th so any order placed between those dates will
be shipped upon their return. We thank you for your patience!
In addition to the postage fee charged by Valor Studios your postal service may charge an import/VAT tax depending on how your government handles products imported from the United States. Any customs duties or special taxes levied by individual countries or governments will be the sole responsibility of the purchaser. If there is a charge, it will be based on the package insurance value which we declare at full retail price.
We follow all US customs guidelines as outlined by the United States Postal Service so we will not declare items at less than their purchase price.
The cost to ship internationally has increased almost monthly. If you wish to explore less expensive shipping options please email and we will see what other options are available.
All small collectibles - books, photos, pins - ship via First Class International Mail to keep shipping costs as low as possible. This service can take over 3 weeks for delivery. Please do not inquire for tracking information until the 3 week time frame has elapsed.
items are in mint condition when they leave our offices and since our high quality
products match our straightforward, accurate product descriptions, Valor Studios
does not allow returns, refunds, or exchanges for products unless a wrong item
has been shipped. If there are any questions concerning a product please contact
us before purchasing.
Any damage which is discovered post-delivery needs to be reported to Valor Studios within 1 week of receipt of the item so we can help you file an insurance claim with the shipping service. Please see “Insurance” below for additional information.
|All Valor Studios’ fine art prints, giclees and posters ship unframed and unmatted, rolled in a tube. Items are shown framed on our website for display purposes only and carry a disclaimer explaining this underneath each image.|
All US/APO orders are insured for their purchase price when shipping. Any postal damage needs to be reported to Valor Studios within one week of the item being received to file an insurance claim. Valor will then help you file the claim with the proper service.
In order to file a claim all items involved in the shipment, the tube/shipping box, print/collectible, COA, etc., need to be on hand at the time of filing. If any of these items are unavailable a claim cannot be filed and Valor Studios bears no responsibility for helping to get a refund or replacement item.
orders, the following amounts are the maximum we can insure your order for.
Valor Studios is not responsible for any additional reimbursement to a damaged
order valued above the following amounts:
Payment plan customers - in some instances prints put on payment plan may have increased in value before the completion of payments. If you wish to insure your print at its true value at the time of shipping please contact , otherwise it will be insured at its original purchase price. Additional charges to cover added insurance will be assessed to the card you used for monthly payments the day of shipping.
plans are available on prints and collectibles valued at $145 and above and
can be started by emailing
or calling our office.
The Valor Studios
no-interest payment plan is as follows:
When the 15th occurs
on a weekend or holiday we will process payments on the next business
day we are in the office.
Once payments start they are non-refundable and non-transferable to other prints. If you have to cancel for any reason there will be no refunds.
The print you buy from Valor Studios has been in some remarkable hands. During a signing, a typical print is passed from veteran to veteran, often a dozen or more times. The WWII veterans we work with are between 87 and 98 years of age. For their diminishing eyesight and dexterity that comes with age, they do remarkably good work.
Invariably during this handling process, a print will pick up minor “battle damage.” An occasional speckle, a lead dot, a dimple, a slight pencil smudge, sometimes a veteran will go to pass a print and leave a thumb print or an indentation.
Rest assured, we hand-inspect each print to make sure that these unique features (and they are unique!) do not impact the viewing quality of the art when it’s framed, nor will they affect the print’s value since “battle damage” is part of the process in adding so many historic signatures. If anything, this “battle damage” serves to authenticate that the signatures were hand signed and that your print was handled by some of the greatest heroes the United States has ever produced.
During Valor Studios' humble beginnings, we compensated our veteran signers by giving each several thousand dollars worth of prints and an all expenses paid reunion with their comrades.
In the ensuing years, as Valor Studios grew, we were finally able to pay the veterans for their efforts with a cash honorarium IN ADDITION to continuing their payment in art prints. In 2010 alone, Valor Studios put more than $100,000 in the hands of the veterans who sign our products!
For many of our signers, working with Valor Studios provides them with their only source of income outside of social security. Know that when you purchase an item from Valor Studios, you're not only supporting an all-American family business, but also the veterans who sign our products. This is why many of the veterans have been working with us over the course of a decade and still do so today.
|Valor Studios will appraise your collection for your home owner’s insurance policy for a $25 fee. This appraisal will be done on a print by print basis using current values for our prints. Please contact to start an appraisal.|
Valor Studios recommends that all hand signed items be displayed or stored using archival quality, acid free materials. When framing art/photographs/posters, we recommend locating a framer who is familiar with archival framing, has a storefront so you can see examples of their work, is not a big box framer, and has full insurance in the event an accident occurs while framing your item.
UV glass/acrylic and acid free framing materials must be used to protect the image and signatures. Fading can occur even if an item is not displayed in direct sunlight (even a light bulb omits UV rays) so UV protected glass/acrylic is necessary.
In order to retain full value of your item, your art or collectible should be able to be removed from its frame and still be in the same original condition as it was when purchased from Valor Studios.
If you decide to store one of our art prints/collectibles without getting it framed, then we recommend flat storage in either an acid free art sleeve or between pieces of acid free foam core. The item should be stored in a dark and dry location, several inches off the floor. We do not recommend storing prints/posters/photos in tubes for any extended length of time.
All design, images, and text on this web site are copyright of Valor Studios and the respective artists. No portion of this web site may be reproduced or shared without the written consent of Valor Studios and the respective artists.
Owning a print does not mean you own the right to reproduce its image, signatures, or caption. It is illegal to reproduce any of these items without written permission from Valor Studios and the respective artists.
Please report any items you feel were illegally reproduced to so we can take proper legal action.
As a Valor Studios customer, you are automatically entered to receive our free "V-Mail" e-mail newsletter. If you do not wish to receive our "V-Mail" updates, simply send us an e-mail with the world "remove" in the subject line.
Valor Studios keeps
all of our customer information strictly confidential.