Before contacting us with a question please see if your
question has been answered in our "FAQ" section at left.
+ BY E-MAIL
+ FREQUENTLY ASKED QUESTIONS

> Are the autographs on your art prints hand-signed?


> Will my print/poster/photo arrive framed?


> How are your veteran signers compensated?


> Do you have a payment plan for purchasing your prints?



> What payment methods do you accept?



> How is my print shipped?



> What happens if a print is damaged in transit to me?



> Do you accept returns and refunds or exchanges?



> If I sign up for your V-Mail announcements, can I un- subscribe?



> Do you collect and share my personal information?



> Do you use cookies on this site?



> Can I reproduce the images on this site?



> Disclaimer of Content Ownership

Looking for a sold-out Valor Studios print or do you have a
sold-out Valor Studios print you would like to sell? E-mail:
Have a general question? E-mail:
+ BY TELEPHONE
Call Valor Studios at 570-435-4523 between 10 am - 5 pm (MST), Monday through Friday. Please note that inquires about secondary market prints can only be answered by email.
+ BY MAIL

Please note that because author Adam Makos does not work from our office, we are unable to accept books mailed for him to sign.

Also note that we do not have a walk-in gallery or store therefore we are unable to accept visits to our office.

Our mailing address is:

Valor Studios
3975 West 149th Ave.,
Broomfield, CO 80023

+ "LIKE US" ON FACEBOOK!


Do you have a payment plan for purchasing your prints?
We do. We offer a 0%, no-interest financing plan that allows one to make a down payment and then spread out payments for his/her print over a three month period. Click here to read the terms of our payment plan. BACK TO TOP


Will my print/photo/poster arrive framed?
No. All Valor Studios’ fine art prints, giclees, posters, etc., ship unframed and unmatted, rolled in tubes. Items are shown framed on our website for display purposes only and carry a label explaining this alongside each image.
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How are your veteran signers compensated?
During Valor Studios' humble beginnings, we compensated our veteran signers by giving each several thousand dollars worth of prints and an all expenses paid reunion with their comrades.

In the ensuing years, as Valor Studios grew, we were finally able to pay the veterans for their efforts with a cash honorarium IN ADDITION to continuing their payment in art prints.

For many of our signers, working with Valor Studios provides them with their only source of income outside of social security. Know that when you purchase an item from Valor Studios, you're not only supporting an all-American family business, but also the veterans who sign our products. This is why many of the veterans have been working with us over the course of a decade and still do so today. BACK TO TOP


What payment methods do you accept?
We accept the following credit cards: Visa, MasterCard and Discover.We also accept checks and money orders made out to Valor Studios. BACK TO TOP


Are the autographs on your art prints hand-signed?
Each Valor Studios art print, if indicated as signed by the artist or a veteran, has been hand-signed in pencil. Our photos and books are often hand-signed by veterans, in ink. We do not sell artwork with printed or mechanically reproduced signatures.
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How is my print shipped?
Valor Studios prints are shipped carefully rolled in a strong tube produced by the industry-leading manufacturer. We ship prints with full insurance equal to the print's retail price. For domestic and APO addresses, we ship by US Postal Priority Mail/Airmail.

Because delivery times vary by destination please allow up to three weeks for receipt of your print. For specialized shipping instructions, please contact us by email or phone. BACK TO TOP


What happens if a print is damaged in transit to me?
After six years of experience, we are pleased to report that shipping damage seldom occurs. However, if a Valor Studios print is damaged in transit, we will help the buyer file an insurance claim with the USPS. In the unlikely event that this service is necessary, we ask that the buyer notify us of any shipping damage immediately after he/she receives a shipment. BACK TO TOP


Do you accept returns and refunds or exchanges?
Since our high-quality products match our straightforward product descriptions, Valor Studios does not allow returns, refunds, or exchanges for products unless a wrong item has been shipped. If there are any questions concerning a product please contact us before purchasing. BACK TO TOP


If I sign up for your V-Mail special announcement mailings, can I un-subscribe?
Certainly. If a site visitor signs up for our V-Mail special announcement mailings, all mailings would clearly describe how one could easily opt out of future mailings.
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Do you collect and share my personal information?
We only collect names, postal addresses, email addresses, and other personally identifiable information when site visitors or customers voluntarily submit such information in placing an order or in signing up for our V-Mail special announcement mailings. We do not share your personal information with any outside companies for marketing purposes.

If one voluntarily submits personally identifiable information when ordering or when signing up for our V-Mail special announcements, your personal information is kept secure. Only authorized employees, agents, and contractors who have agreed to keep such information secure and confidential, have access to such information. These include governmental agencies or other companies that assist in fraud prevention or investigation. Such agencies would be allowed access to your personal information when (1) permitted or required by law or, (2) when trying to protect against or prevent actual or potential fraud or unauthorized transactions or, (3) when investigating fraud that has already taken place. BACK TO TOP

 


Do you use cookies on this site?
The site may use cookie technology. Cookie technology is helpful in gathering information such as user's browser type and operating system, while tracking the number of site visitors and the ways that visitors use the site. Cookies can also help customize the site for users. Personal information cannot be collected via cookies and other tracking technology. However, if you previously provided personally identifiable information, cookies may be tied to such information. Persistent cookies will not be used.
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Can I reproduce the images on this site?
To request permission to reproduce the images on this site, in any form, please write to Valor Studios. All images are copyright of their respective owners and may not be used without prior permission. BACK TO TOP


Disclaimer of content ownership
All content on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or it's content suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.

Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. BACK TO TOP